you must use technology make it possible for individual customer care perhaps maybe not change customer service that is human
I do believe one other trick to the model is you need to utilize technology make it possible for peoples customer support maybe not change peoples customer support. We’ve been in a position to do that really efficiently, is produce a peoples customer care for a client that is in need of assistance then build trust and also make yes we let them have the price that is best due to their danger profile.